Privacy Policy

Last updated: June 2026

1. About This Policy

Far From Home Care values your privacy and the security of your personal data. This policy explains how we collect, use, and protect the personal data you provide while using this website and our services.

2. Nature of Our Services

Far From Home Care provides daily-life care and companionship only. We do not perform any medical procedures, wound care, medication guidance, or clinical assessment of recovery. All services are supportive in nature and have been reviewed for compliance with Taiwan's Medical Care Act by professional legal counsel.

3. Information We Collect

When you contact us through this website, we may collect the following information:

Name and contact details (WhatsApp, Instagram, Facebook)
Planned surgery date and type of procedure
Accommodation details during your stay in Taiwan
Any other information you choose to provide

4. How We Use Your Information

The information we collect is used solely to:

Arrange and coordinate post-operative companionship services
Respond to your enquiries
Coordinate scheduling throughout the service period

We do not sell, rent, or share your personal data with any third party.

5. Our Privacy Commitment

We commit to the following:

Your identity and surgery information are never disclosed to outside parties
Our service staff are bound by confidentiality obligations regarding client information
Once the service ends, your personal data is handled in accordance with your wishes

6. Cookies and Tracking Technologies

This website uses Google Analytics, Google Tag Manager, and Microsoft Clarity for traffic analysis in order to improve the browsing experience. These tools may collect anonymous browsing-behaviour data and do not include any personally identifiable information.

7. Data Security

We adopt reasonable technical and organisational measures to protect your personal data against unauthorised access or disclosure.

8. Your Rights

Under Taiwan's Personal Data Protection Act, you have the right to enquire about, review, copy, supplement, correct, or delete your personal data. To exercise these rights, please contact us via WhatsApp or Instagram.

9. Updates to This Policy

If this policy is amended, the changes will be posted on this page. No separate individual notice will be given.

Contact Us

If you have any questions about this privacy policy, please reach out to us:

WhatsApp: wa.me/message/OOFRMBBF2LNXC1